Accessibility Statement

We are committed to making our website located at https://chimney.ai/ and digital services (the “Platform”) accessible to as many people as possible, including individuals with disabilities. We continuously work to improve accessibility, usability, and compatibility across devices, browsers, and assistive technologies.

1. Our Commitment

We aim to provide an inclusive experience for all users. Accessibility is an ongoing effort, and we strive to design and maintain our Platform so that it is:

• perceivable, understandable, and navigable
• usable with keyboards, screen readers, and other assistive technologies
• compatible with standard browsers and devices
• supported by clear structure and readable content

2. Accessibility Standards

Our goal is to align our Platform with widely recognized accessibility guidelines, including the Web Content Accessibility Guidelines (WCAG), where reasonably practicable, and to work toward conformance over time.

Because our Platform evolves frequently and includes dynamic content (such as interactive maps, third-party embeds, and frequently changing listing data), some areas may not fully meet every accessibility requirement at all times. We treat accessibility as an iterative process and prioritize improvements based on impact and user feedback.

3. What We Are Doing

We work to improve accessibility through measures such as:

• Providing a clear page structure and consistent navigation
• Supporting keyboard navigation where feasible
• Improving text clarity, contrast, and layout readability
• Using accessible labels and meaningful headings where practical
• Reducing confusing interactions and improving error messaging in forms
• Testing key flows across devices and standard assistive technologies when possible

4. Limitations and Third-Party Content

Some content and functionality may be provided by third parties, including but not limited to:

• Map providers and map tiles
• Embedded media
• External links and external tools
• Listing media and data sourced from third parties

We do not control the accessibility of third-party content, and it may not fully meet accessibility standards. Where practical, we will seek alternatives or improvements, but we cannot guarantee third-party accessibility or continued availability.

In addition, some real estate data and listing information is supplied by external sources and may contain formatting or content that is not fully accessible.

5. Accessibility Features and Tips

Depending on your device and browser, you may be able to improve your experience by using:

• built-in screen reader tools (for example, VoiceOver, NVDA, JAWS, TalkBack)
• browser zoom and text size controls
• high-contrast modes or dark mode
• keyboard navigation (Tab, Shift+Tab, Enter, Escape)
• reduced motion settings (if available on your operating system)

6. Feedback and Support

If you encounter an accessibility barrier, we want to hear from you. Please contact us through the website at https://chimney.ai/contact or emailing us at [email protected] and include:

• The page URL (or the section of the site)
• The issue you experienced
• The device, browser, and assistive technology you were using (if applicable)
• Any workaround you tried (if any)

We will do our best to respond promptly and provide a reasonable alternative or support, depending on the nature of the request.

7. Alternative Access

If you are unable to access certain information or features on our Platform, we can provide information in an alternative format when reasonably possible. For example, we may be able to:

• provide information about key property details in plain text
• provide comparable information without maps
• help you complete key actions through a supported communication channel

The availability of alternative formats may depend on legal and licensing restrictions on third-party listing data.

8. Continuous Improvement

When we make any Changes, we will update the “Last Updated” date at the top of this Accessibility Statement. Accessibility is not a one-time project. We regularly review and improve our Platform as we update features, design, and content. We may update this Accessibility Statement periodically to reflect improvements and changes. Please see the “Last Updated” date at the top of this Accessibility Statement which shows the date this Accessibility Statement was last updated. We reserve the right, at our sole discretion, to change, modify, update, add or remove all or portions of this Accessibility Statement (“Changes”) from time to time to reflect changes in our practices, technology, legal requirements, and/or other factors. When we make any Changes, we will update the “Last Updated” date at the top of this Accessibility Statement.

All Changes will become effective upon posting the updated version on the website. We encourage you to review this Accessibility Statement periodically. You acknowledge and agree that it is your responsibility to review this Accessibility Statement periodically and become aware of any Changes. Your continued use of the Service following the posting of any Changes to our Accessibility Statement constitutes your acceptance and agreement to the updated Accessibility Statement.

9. Contact Us

For accessibility support or feedback, please contact us through the website at https://chimney.ai/contact or emailing us at [email protected].