Cookie Policy & Tracking Notice

This Cookie Policy & Tracking Notice (the “Cookie Policy”) explains how we use cookies and similar technologies when you visit or use our website located at https://chimney.ai/, mobile applications, tools, and conversational AI features (collectively, the “Platform”). It also explains your choices and rights regarding these technologies.

By using our Platform, you agree to the use of cookies and tracking technologies as described in this Cookie Policy, unless you choose to disable them through your browser or available controls.

This Cookie Policy does not apply to the privacy practices of third-party websites and/or apps and/or third party content which may be linked to the Platform.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites recognize your device, remember preferences, and improve functionality and performance.

In addition to cookies, we may use similar technologies such as:

• local storage
• pixels or tags
• log files
• device or browser identifiers

For simplicity, we refer to all of these as “cookies” in this Cookie Policy.

2. Types of Cookies We Use

We use the following categories of cookies:

a) Essential Cookies

These cookies are necessary for the Platform to function correctly. They enable core features such as:

• Page navigation
• Session management
• Security and fraud prevention
• Basic functionality of interactive features

Without these cookies, some parts of the Platform may not work correctly.

b) Functional Cookies

These cookies help remember user preferences and settings, such as:

• Language or regional preferences
• Saved searches or bookmarks
• User interface preferences

They improve the user experience but are not strictly required for the Platform to operate.

c) Analytics and Performance Cookies

These cookies help us understand how users interact with the Platform. They collect information such as:

• Pages visited
• Time spent on pages
• Referral sources
• Device and browser type
• General usage patterns

This data is used in an aggregated and anonymized form to:

• Improve Platform performance
• Identify errors or issues
• Optimize user flows and content

We do not use analytics data to directly identify individual users.

d) Personalization and Recommendation Cookies

These cookies may be used to:

• Support personalized content and information
• Improve the relevance of the displayed information
• Help our conversational features better respond to user needs over time

These cookies help tailor the experience but do not make legal, financial, or professional decisions on your behalf.

e) Third-Party Cookies

Some cookies may be set by third-party services integrated into our Platform, such as:

• Analytics providers
• Mapping services
• Embedded media
• Infrastructure or security providers

We do not control how third parties use their cookies. Their own privacy and cookie policies govern their use of cookies.

3. How We Use Cookies and Tracking Data

We use cookies and tracking technologies to:

• Operate and maintain the website
• Improve usability, performance, and reliability
• Understand user behavior in aggregate
• Support conversational and interactive features
• Enhance content relevance and system responses
• Detect abuse, fraud, or technical issues

Cookies are not used to provide legal, financial, or professional advice, nor to guarantee outcomes such as pricing, availability, or suitability of properties. For additional information, please see our Disclaimer Notice located at: https://chimney.ai/disclaimer.

4. Cookies and Conversational Features

Our Platform may include conversational or interactive systems that respond to user input. These systems may rely on cookies or similar technologies to:

• Maintain session continuity
• Remember prior interactions
• Improve consistency of responses

These technologies support functionality and experience. They do not replace human judgment or professional advice. For additional information, please see our Disclaimer Notice located at: https://chimney.ai/disclaimer.

5. Your Choices and Controls

You can control or disable cookies in several ways:

• Through your browser settings
• By clearing existing cookies
• By adjusting device-level privacy controls

Please note that disabling certain cookies may:

• Limit functionality
• Prevent saving preferences
• Reduce personalization
• Affect performance or usability

Some features may not work correctly if essential cookies are disabled.

You may be able to set your cookie preferences using the device you have to access our Platform. In addition, if you are not happy with the cookies preferences, you may: (1) delete your cookies (see below for information on deleting cookies); and then (2) refresh the web page. If you do not agree to the use of cookies, please disable or delete them by following the instructions for your browser(s) set out at http://www.allaboutcookies.org/manage-cookies/index.html. Please note that our Platform may not function well if cookies are disabled. It may also stop you from saving customized settings, like login information or a multitude of other critical functions. If you delete your cookies, you may need to opt out again from targeted advertising. You may download a browser extension that will help preserve the opt-out preferences you set by visiting www.aboutads.info/PMC.

For cookies that track activity in connection with targeting advertising, you can opt-out of third party targeting cookies on the Digital Advertising Alliance’s consumer choice page (http://optout.aboutads.info) or the Network Advertising Initiative’s consumer choice page (http://optout.networkadvertising.org). Some third party targeting providers have their own opt-out mechanisms that are linked from their websites and/or apps or their online-posted privacy policies. You should review the privacy policies of those companies for these opt-out links if you no longer wish to receive targeted advertising from a particular company, or multiple companies. Please note that opting out from targeted advertising will not opt you out of being served advertising. You will continue to receive generic ads, including but not limited to those on the Platform. Other tools offered by third parties can help you see and manage the types of cookies and trackers that you encounter. More information about cookies and cookie management, including but not limited to links to browser manufacturers’ cookie management pages, can be found on www.allaboutcookies.org and www.aboutcookies.org. For other browsers not included, please consult the documentation that your browser manufacturer provides. If you access the Platform on your mobile device, you may not be able to control tracking technologies through these settings. After your initial visit to our Platform we may change the cookies and other technologies we use.

6. Consent and Regional Requirements

Depending on your location, certain cookies may require consent under applicable privacy or data protection laws. Where required, we provide appropriate notice and consent mechanisms.

If you continue to use the Platform without changing your settings, we interpret this as consent where legally permitted.

7. Data Protection and Privacy

Information collected through cookies may be considered personal information under applicable laws. Our use of such data is governed by our Privacy Policy located at https://chimney.ai/privacy, which explains:

• What data do we collect
• How it is used
• How it protected
• Your rights regarding your personal information

8. Changes to This Cookie Policy

When we make any Changes, we will update the “Last Updated” date at the top of this Cookie Policy. We reserve the right, at our sole discretion, to change, modify, update, add or remove all or portions of this Cookie Policy (“Changes”) from time to time to reflect changes in our practices, technology, legal requirements, how we operate or improve the website, and/or other factors. When we make any Changes, we will update the “Last Updated” date at the top of this Privacy Policy.

All Changes will become effective upon posting the updated version on the website. We encourage you to review this Privacy Policy periodically. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of any Changes. Your continued use of the Platform following the posting of any Changes Cookie Policy constitutes your acceptance and agreement to the updated Cookie Policy.

9. Contact Us

If you have questions about our use of cookies or tracking technologies, please contact us through the website at https://chimney.ai/contact or emailing us at [email protected].